Mobile templates not working

Posted in: Newspaper
Post count: 14

Hello,
I am using Newspaper theme and as I saw it have great mobile views… but, there is so many problems with my website. I turned off now both AMP and mobile theme plugin, but still can not adjust global theme for all posts. Few posts it have good mobile view others not… I really confused. please help me to resolve this problems.

thanks,

Irakli

Post count: 14

I saw all videos and documentation, but still I have errors with posts. https://dev.citymagazine.ge/ this is my webpage. on homepage I did perfectly but on posts page there is not coming mobile template

Post count: 35449

Hi,

Our theme can use 3 options for mobile version:
1 – the responsive version
2 – the mobile page template (can be used on pages and cloud templates -> https://prnt.sc/XVq4TcxR0lwJ)
3 – the mobile theme plugin
To have the same layout, then you need to avoid the mobile theme plugin. Use the responsive version or the mobile page template (if you want to edit the mobile version to have a different look or content).
Also, here is a video tutorial that maybe can help you!

Thank you!

Post count: 14

It did not helped me. I already saw this video and did same, but there is still problems. I want real support

Post count: 35449

Hi,
Can you please provide a link to a post that it is not looking correctly on mobile and please let me know how you’ll like to be.
If you are using the mobile page template, you can adjust with tagDiv Composer the mobile template to look like you want -> https://prnt.sc/S3AC97PXP9tW
Also, please notice that if you choose to use amp, the layout will change to a classic layout and that one have only a few settings.
Thank you!

Post count: 14

Hello,
thanks for your reply. can we write private my website credentials ?
u will understand easily.

Post count: 35449

Hi,
Yes, this can be done via email at contact@tagdiv.com, also please include the link of this topic to identify you faster.
Thank you!

Post count: 14

Thank u so much!

Post count: 14

Hello,

I have here, again same problem, now it is on my home page. please check it https://dev.citymagazine.ge/

Post count: 35449

Hi,
The problem from the homepage appears only when you are not logged it? If is so, then it is possible to be from some cache.
If the problem persist, when you are logged in, then please make a test using only tagDiv plugins and see if the problem is still there.
Let me know the results!

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