Please chek the screenshot https://prnt.sc/b7u64W5iYZTH I’m getting a Warning error. Warning: Division by zero in /home/v3now/public_html/wp-includes/comment-template.php on line 1457.
Need assistance to fix this asap!
Hello @netsrik2006!
Make sure you have the latest update of the theme(11.4.2) and plugins too.
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.
Thank you!
Hello, thank you for your prompt response. I deactivated the plugins and cleared my cache, I still see the error message on the posts.
https://prnt.sc/_x7WyCNJPMuW I’m still getting the same error, can we fix this asap, please! do you need a login to my website?
https://prnt.sc/_x7WyCNJPMuW I’m still getting the same error, can we fix this asap, please! do you need a login to my website?
Hello @netsrik2006!
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello, its been 2 weeks and my issue with the error is still not working. Can you tell me what is going on?
Hello!
I’ve re-checked, but the message is the same : The login is invalid. I also replied to you via email 8 days ago, but I got no response from your side.
Thank you!
Please try the following, I hope this time you can access it.
Let me know,
Kirsten
Hello!
I found the issue. It was from the WordPress comment settings: https://prnt.sc/tnSN8jzmGebc
Thank you!
