URGENT – Problem with tagdiv styles, thanks

Posted in: Newspaper
Post count: 4

Good morning we have a problem with the styles of the theme, the page if you are not logged in looks like this (it loses the styles we have designed with tagDiv):
https://drive.google.com/file/d/1Cr4rzdKBF6bX-2tqTFE0GAebp1dikU1u/view?usp=sharing

But it should look like this:
https://drive.google.com/file/d/1CjeWuLLsTMRVVkd8MfWXRX8-IpLx5y54/view?usp=sharing

Sometimes it is solved by cleaning cache, but we can not be like this all the time, we have several websites with the same theme and this problem does not happen to us, it is very URGENT because it is a very read newspaper.

I have tried to deactivate the cache plugin in case it was the problem, but it has not been solved, I don’t know if it is because of some update of the Newspaper theme.

Any idea? Thanks and best regards.

Post count: 21065

Hello @editamagerit!

This situation appears when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Hope that helps you!

Thank you!

Post count: 4

Good afternoon, it seems that it has been solved by removing the mobile plugin that you mention, we will try these days to check if it is so.

Thank you very much and I will ask again if it happens again.
All the best.

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