Hello Guys,
I’m writing this down because we have some serious issues with uploading images to our website.
I think it’s good to explain the situation as good as possible.
We have a really big site containing for about 40.000+ images. Since a couple of weeks ago we’ve ran into some issues with the disk space since we didn’t used a CDN for the images. After some investigation we decided to buy the plugin ‘WP Offload Media’, which uploads existing images to Amazon S3, as well as new uploaded images.
It took a while to upload all those images but fortunately this solved the disk space issues. However, since we are using this particular plugin, we are running into some serious issues. Even at a small sized image (50kB) it takes about 30+ seconds to upload. The first thing we did is contacted the plugin developer of WP Offload Media. They did some trial and error and recorded a screen where you can see the testing:
Their feedback below:
After a lot of trial and error, I believe I have now found the plugins that is causing the slow upload speed.
I'm not sure why, but if you deactivate them, the upload speed becomes less then 10s -
Kindly see the following video for comparison -
[video src="https://p-d0FK22zG.t2.n0.cdn.getcloudapp.com/items/6quZvxvA/5f33d57f-9997-4889-a141-01f241137685.mp4" /]
The plugins in questions are -
SportsPress
SportsPress voor Voetbal
tagDiv Cloud Library
tagDiv Composer
tagDiv Standard Pack
If all of these 5 plugins are deactivated, the upload speed is less than 10s.
If you enable SportsPress, it will just to 20s.
and if you also enable tagDiv, it will jump to 30s.
Unfortunately, since these are third-party plugins, what we can only advice is to deactivate them during an upload.
We really would appreciate if you guys could look into this big issue for us since it’s not possible to work with.
Looking forward to your reply and thanks in advance!
Jordy
Hello Jordy!
I will pass this thread to our developers to take a look and investigate this issue.
Hope we can improve it more!
Thank you for understanding!
I’m curious if there is an outcome already, because I have the same problem with a similar plugin (Leopard – WordPress offload media). It takes > 30 seconds to just load the media library. Each and every time I open it. Using the WP health plugin I found the cause seems to be in either tagDiv Cloud Library or tagDiv Composer. Without them it loads in 5 seconds.
We never got a message that this issue was addressed and solved. Wil waiting for a solution.
đ
Hello, what is the update on this Amazon S3/ tagdiv plugins issue? thanks
Hi,
From what I noticed in the video above, when tagDiv plugins are added, 10 seconds are added to the waiting time, the same happens with SportsPress plugins, the interesting thing is that for me with tagdiv plugins the image loads in less than 5 seconds, now it really depends on the image size and the number of thumbs that are active in the theme panel – https://forum.tagdiv.com/theme-thumbs/
Also, the php version can improve the upload speed, right now I use php v8.1.12.
In case there is someone who wants us to investigate the case, please contact us via email at contact@tagdiv.com and please provide temporary wp-admin and cPanel for the website.
Thank you!
