Hello – I just purchased your theme. I uploaded and activated it. Then I went to log into my wordpress admin and received the following message: There has been a critical error on this website.
Now I am locked out of my website. Please help!
Hey @ktschoenberg, check your settings, here’s a tutorial
https://forum.tagdiv.com/requirements-for-newspaper/
Hello!
For that error, please check this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
Hope that helps you!
Thank you!
I am not able to get this theme to work. It’s totally taken my website down. Can I get a refund please?
Thank you.
Hello!
If this issue is coming after the update, then we need to take a look and investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
We are very sorry for the inconvenience!
Thank you!
