This is the example site:
This is the category page for the article:
https://ivoucher.gr/apr4/category/all-categories/tennis/tennis-world/
This is the article we are talking about:
https://ivoucher.gr/apr4/2022/05/02/i-maria-sakkari-paei-teliko/
The problem is when we created that article, it contained an embedded YouTube video which we can view when browsing the category and also if we choose to edit the article with TagDiv Composer. However, we cannot view the video if we choose the article itself which happens to be exactly what we need. The element we use, is a single post content.
Any help would be appreciated,
George Ziakas
Hi,
This is because you are using the single background image for the featured image. Please edit the single post template with tagDiv Composer and set the “Single Post Featured Image” -> https://i.imgur.com/UKsLb3g.png -> https://i.imgur.com/CGA71L1.png
Thank you!
Hello, I did as you said and the result was still the same. Here is the link to check for yourself:
https://ivoucher.gr/apr4/2022/05/02/i-maria-sakkari-paei-teliko/
Could there be something else that is causing this behavior? We are using the latest version of the theme. We have tried every option available in the article and we use the default options of the element. Your help would be greatly appreciated.
George Ziakas
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This reply was modified 4 years by
apc_digital_centre.
Hello George!
If you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Let me know the results!
Thank you!
We don’t use it.
Can you help us please?
Thanks you!
Hello!
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