When I am on a page and click TagDiv Composer, I get a message that says This page isn’t working. Can you help with this issue?
http://fearlessdrivenwomen.com/
http://fearlessdrivenwomen.com/wp-content/uploads/2022/05/Screenshot-2022-05-18-154253.png
http://fearlessdrivenwomen.com/wp-content/uploads/2022/05/Screenshot-2022-05-18-154202.png
Thanks
Hello,
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.
Are you using a redirect plugin?
Thank you!
Thanks for the fast reply, no I am not using a redirect plugin. I will do what you recommend and see what happens.
Thanks again.
I cleared the cache and deactivated plugins, and it’s still not working. I am just starting to build the site. There are not many plugins. Can you help me?
Hi,
Please do not share your private credentials for login in to the forum!
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/
If the problem persists, then we can investigate this issue further via email. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
Our team will take a look!
Thank you!
Thank you for the suggestion. Where in the WordPress Files do I find this information? Look on the .htaccess I didn’t see anything on the page.
Hi,
if you are wondering where to find this file .htaccess, then check this guide -> https://www.hostinger.com/tutorials/create-default-wordpress-htaccess-file -> https://wordpress.org/support/topic/htaccess-file-in-nginx/
Thank you!
I got it, thank you for your help!!
