Could not open WP editor

Posted in: Newspaper
Post count: 1

Hello
I want to build a contact page. But the WP editor could not open while I click Edit content button. It will open a popup ,title shows WP Editor ,and an progress icon showing forever.

Post count: 27744

Hi,

Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Please do a test using only tagDiv plugins and try to open the WP Editor.
Please check the console if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.

Thank you!

Post count: 29

Please investigate this further. WordPress updated to 6.0 yesterday (May 24).

When in TagDiv Composer (editing a page) on a “Text with title” the normal operation is to click on “Edit Content” and then a WP editor appears, so that the content can be edited.
Clicking on Edit Content now brings up the editing box but with “endless circle” — and the editor does not load.

I could edit the .htaccess file — but I do not think that’s the issue.
Everything worked fine until the 6.0 upgrade.

Please look in to this. I cannot edit my pages.
Thank you.

Post count: 27744
Post count: 29

Hello. You wrote:
——————-
Hi, Currently, version 11.5 is not compatible with the latest version of WordPress.
We will also add fixes for any issues that arise, with the latest version of WordPress in the next theme update.
Thank you!
——————-

At this time, I cannot edit pages. I cannot add new pages to my site. I assume that this the same for everyone who upgrade to WP 6.0.

Do we roll-back to a 5.9 version? What do you suggest I do so that I can do work here ?
Thank you.

Post count: 29

Hello —
I cannot edit pages. I cannot add new pages.

I assume that this the same for everyone who upgrade to WP 6.0.

Do we roll-back to a 5.9 version? What do you suggest I do so that I can do work here ?
Thank you.

Post count: 27744

Hi,

Unfortunately, the date of the next update is not yet set.
Yes, you need to roll back to 5.9.3, you can use a plugin called wp downgrade -> https://forum.tagdiv.com/topic/wp-editor-jquery-is-not-defined/

We do not currently recommend the most recent version of WordPress.

Thank you for understanding!

Viewing 7 posts - 1 through 7 (of 7 total)
The forum ‘Newspaper’ is closed to new topics and replies.