After the update to wordpress 6.0 in the menu, all items with mega menu show the same sub-categories. In fact, they present all the categories and sub-categories of the site.
https://recordeuropa.com/wp-content/uploads/2022/05/mega-menu-with-sub-categories.jpg
We have two identical sites (one in staging) where the same thing happens.
In the Appearance > Menu options, the option ‘Make this category mega menu’ no longer appears.
https://recordeuropa.com/wp-content/uploads/2022/05/menu-item-no-drop-down.png
Which appears here under ‘To create a MegaMenu with Sub-categories:’
https://forum.tagdiv.com/mega-menu/
We’ve already deactivated all plugins – it doesn’t work.
We’ve already uninstalled all tagDiv plugins and re-installed – it doesn’t work.
FYI Our hosting is wordpress.com
Can you help us?
Hello!
Sure. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
We have the same issue on our website. All mega menus are showing ALL the same sub categories. I will send a support email as well.
I have the same error for newspaper 11.5 and wordpress 6.0 but wordpress 5.9.3 is not error.
You should have a general guide to fix this error.
Hello!
Please return the previous version of wp till we fix this issue.
Thank you for understanding!
Unfortunately at WordPress.com we cannot go back on the wordpress version.
We’ve also tried going back to the previous version of the theme (11.4.3), but that doesn’t work either.
You use this plugin to downgrade https://wordpress.org/plugins/wp-downgrade/
As I reported at WordPress.com we cannot go back on the wordpress version.
On this platform some areas are controlled by hosting [Wordpress (6.0), PHP (8.1.6), Jetpack, server, database, Yoast among others], which is great for us, but these updates are automatic and irreversible.
We have already sent you the access to our staging.
So, we’ll wait for the update.
Thank you for your attention and patience. Your theme, and your team, are fantastic – which I don’t think you are told here often enough.
Hello,
Please try to deactivate, delete and reinstall the tagDiv Composer, and after the mega menu should work well.
Thank you!
Hello,
There was just released a theme update that should fix the reported problems with WordPress 6.0 -> https://i.imgur.com/AXJqh3L.png
Thank you!
Hi Anamaria, I’ve experienced this issue with the Mega Menu as well. I’ve just installed 11.5.1, cleared the cache, etc, changed my menus back to what I want, but unfortunately I see the problem still exists – the filtering doesn’t apply as it should. Thanks, Martin
We’ve already updated (11.5.1) our site on staging and it doesn’t work.
You can check if you want – you have access.
Just one more information, after the update, in the Appearance > Menu options, the option ‘Make this category mega menu’ already appears. However, if we save the menu and check the font end, the first time the mega menu appears with the correct subcategories. But but with a simple refresh, everything goes wrong again! very strange. You can check on our staging if you want.
Thanks.
Ok glad it isnt just me because Ive been playing around with everything else I could for the last 1/2hr and I think I undid everything else Ive done EXCEPT for updating to the 11.5.1 after a WordPress 6 update
Same problem here. V 11.5.1 doesn’t fix the issue
tagdiv team can you tell which .php file has the issue?
Hello,
@evilspyboy I checked and still, it seems that the mega menu on the website is not created properly, these two categories should not appear here -> https://i.imgur.com/vl4I9WS.png, please check again our guide also, this topic https://forum.tagdiv.com/topic/customize-mega-menu-and-child-categories/
@saggel Please make sure the mega menu is created correctly.
Also, we can take a look.
Please contact us via email at contact@tagdiv.com and provide wp-admin and cPanel access and include the link to this topic to identify you.
Thank you!
Hello, we’ve already tried removing these categories, but it doesn’t change anything (see image:https://recordeuropa.com/wp-content/uploads/2022/05/menu-teste.png).
Meanwhile, we have put them back.
In fact they’ve been like this for months and with WordPress 5.9 we’ve never had any problems.
On the other hand, on the website that we have under development, these categories do not exist as shown in the images that we have already mentioned:
https://recordeuropa.com/wp-content/uploads/2022/05/mega-menu-with-sub-categories.jpg
And the problem remains.
Once again I point out that we have already tried to disable other plugins that may conflict and nothing works.
If the menu is updated, the first time you enter the front end the menu appears correct, but a simple refresh of the page (even without cache) the problem appears again.
You have access to our staging site, please use it if you think it can help you.
Thanks.
Hello,
Please let me know the subject of the email and email address to find you.
Thank you!
Anamaria, the megamenu on my site wokrs perfeclty since 2017! With v6 of wordpress something broken. Can you tell in which .php file has the issue to take a look?
Thank you
Hello Anamaria, I replied by email contact@tagdiv.com.
Hello,
@saggel, The files modified were -> td-cloud-library/shortcodes/header/tdb_header_mega_menu.php -> td-composer/legacy/Newspaper/includes/shortcodes/td_block_mega_menu.php
@digitalrecordtv we will investigate it.
Thank you!
Hello, it is not resolved!
I already replied to your email yesterday and still haven’t received a response.
Your update 11.5.1 did not resolve the issue and it is not a cache issue.
As I said before, after saving the menu, go to the homepage and everything will appear fine, but if we refresh the homepage, the menus appear wrong again.
Please check.
Thanks.
Hi,
My email colleagues will investigate your problem. however, if after refreshing the page you have a problem again, it means that you have an object cache or a powerful cache plugin that gave you the wrong version. https://www.elegantthemes.com/blog/wordpress/what-is-the-wordpress-object-cache
Thank you!
