All mega menu show the same sub-categories

Posted in: Newspaper
Post count: 23

Hello again Anamaria, following your suggestion about object cache, I switch off the caching on my site, deactivated and deleted the tagdiv composer plugin, then reinstalled and reactivated it. Then I switched one of my mega menu items to use the top level category and cleared all my browser(s) caching.

Alas, still ALL the category items show in the mega menu, as before. Not sure what else it could be but the theme not working with WP6 at the moment.

Post count: 50

Hi, at WordPress.com we don’t really have control over the object cache. Because we only have Jetpack, which I have already disabled the accelerations. I also forced a rebuild of the database which forces an object cache cleanup. The problem remains.

I don’t think that could be the reason either, since in WP 5.9 everything was ok. It may even be from WP 6.0 itself, but this is already beyond me.
We continue to wait and available for whatever you need most, to resolve this situation.
Thanks.

Post count: 31

Hi, that’s not my website. I have the same problem as described by others, I re-save the menu and go to my website and it shows correctly. I refresh the page and I get all the submenus combined into one. This is new behaviour since WordPress 6 and I have done all the updates that are available.

Post count: 27744

Hello,


@MartinLWilliamson
, @digitalrecordtv, @evilspyboy
Please contact us by email at contact@tagdiv.com, and provide wp-admin and cPanel / FTP access to investigate.

Thank you!

Post count: 50

Brilliant, it’s resolved (desktop/mobile).
You are fantastic!

I disabled, deleted and reinstalled composer and it works.

Thanks.

Post count: 27744

Hi,

We are glad that the new fix works

Thank you!

Post count: 23

Hi Anamaria,

I have deactivated-and-deleted then installed-and-activated the Composer plugin a couple of times, without any apparent fix to the mega menu category problem.

However, I found that recreating the mega menu items themselves does now work!

Perhaps that’s all I needed to do previously once I had the WP, Newspaper and Composer versions all up-to-date, but posting this here as something others could maybe try.

Thanks very much for the quick update to the Composer plugin once the problem was present.

Post count: 39

I just happened to look at this thread and it appears it’s a good thing I haven’t updated to 6.0 yet.
Is this truly fixed 100%?

Post count: 27744

Hello,


@Wyohost
Yes, the problem is solved.

@MartinLWilliamson
Please provide the link to your website.

Thank you!

Post count: 23

Sure – have a look at this if you want, @wyohost ; the three menu items which were not working and are now fixed with the latest version of Newspaper and Composer are “Race”, “Journals” and “Other”.

https://www.veloveritas.co.uk

Post count: 27744

Hello,

Now seems to work well the mega menu https://www.screencast.com/t/8eAen257

Thank you!

Post count: 3

Hi,

I upgrade to WP6 and update the newspaper theme to v11.5.1, deactivate/remove then reinstall tagdiv composer but all mega menu on the website I am working on still show the same sub-categories. I also uninstall cached plugin and remove cached file, same behavior.

I downgrade WP6 to WP 5.9.3 (and Newspaper Theme v11.5.1) then it fixes the issue.
Should I wait for a new version of Newspaper before re-upgrade WordPress to V6.0?

Post count: 27744

Hello @ebs_webmaster,

It should normally work smoothly. Please clear/purge the cache.

Thank you!

Post count: 3

Hi @Anamaria,

Thank you for your response.
I do not installed a cached plugin at the moment. There is no cached file.
Also on the mobile, the mega menu subcategories appears correctly.. But not on desktop.

Post count: 27744

Hello,

Please ask your host if the server doesn’t have a cache plugin.

Thank you!

Post count: 40

My td composer pages are not working after update.

I tried to delete the plugin and reinstalled it. Still same issue.

Please kindly help.

This is the site: Herosfact.com

All pages are affected with this issue.

Post count: 27744

Hello @Vickydhumale,

Please let me know what problems you have, now the website looks fine -> https://i.imgur.com/xSO2QGV.jpg

Thank you!

Post count: 3

Hi,

I have to recreate the header menu with TagDiv Composer. The MegaMenu and subcategories appears correctly now.

Thanks

Post count: 27744

Hi @ebs_webmaster,

I’m glad you solved the problem.

Have a wonderful day!

Post count: 9

Hi, same as other, I have an issue with Mega Menu, after updating to WP 6.0 with Newspaper 11.5.1 .
The mega menu display an other parent category…
Tested with differents computer and in private mode on Chrome and Firefox same issue

What I have done:

Rollback to 11.5 No fix,
Update back to 11.5.1 no fix,

Deactivate / uninstall Autoptimize and Wp Super Cache No fix,
Uninstall/reinstall Tag Div composer No fix,

Modified menu to display an other category work but not the right category,
Recreate the header menu No fix,
Add an other menu in “Apperances -> Menu” No fix,
Check “Show mm. with subcats in composer” No fix,

Link to website semeur.com (in maintenance mode)
what It shows :
http://www.semeur.com/wp-content/uploads/2022/06/Capture-decran-2022-06-16-122102.jpg

What I have set up :
http://www.semeur.com/wp-content/uploads/2022/06/Capture-decran-2022-06-16-122410.jpg

Hopefully you can help to fix it

Thank you

Post count: 27744

Hello,

I just checked your website and now the mega menu looks fine -> https://i.imgur.com/U5zBmyW.jpg

Thank you!

Post count: 9

Hello Anamaria

Yes I had to change it to not let our users be scared by the mega menu, it is suppose to look like on the screen I’ve link earlier
http://www.semeur.com/wp-content/uploads/2022/06/Capture-decran-2022-06-16-122102.jpg

This is a temporary fix

Edit : not look like it, but a mega menu with post preview, not a simple drop down

  • This reply was modified 4 years by Emmanuel.
Post count: 27744

Hello,

Please deactivate, delete and reinstall tagDiv Composer and tagDiv Cloud Library from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

Thank you!

Post count: 9

Hello Annamaria

Just did what you suggest and still the same issues…
recreated the menu header as well

Post count: 9

Ok so after, changing the Subcategories limit from 0 to 15 in my case wich is a bit more than the number of Subcategories I have there, it worked.

in case someone have the issue in the future, there is one solution…

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