Hi,
We are not using any caching.
The changes we make, specifically, the background to the mobile menu, are saved but not showing as changed on mobile devices.
We have cleared browser cache
There is no website cache
We have used multiple devices
We have tried it on phones in multiple geographic locations
we have used browser resolution websites
We want the mobile site to look exactly like the demo.
The site is https://www.springfieldfitlife.com/
Any ideas?
Hello,
To change/remove the background image for the menu on mobile, please access Newspaper -> Theme panel -> Background -> Mobile menu/search background and change/remove the image from here https://www.screencast.com/t/ATV1Jr7s
If you have the mobile theme activate then need to set the color in Theme Panel -> Mobile Theme -> Theme Colors -> Mobile menu => https://www.screencast.com/t/Ejwx6NiE3a
Also, the settings from the theme panel are saved? if not, then please check this topic -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ and try the suggestions.
Thank you!
Hi,
Changing and saving the gradiant colors works fine, but changing the background image for the mobile menu does not.
I did this: To change/remove the background image for the menu on mobile, please access Newspaper -> Theme panel -> Background -> Mobile menu/search background and change/remove the image from here https://www.screencast.com/t/ATV1Jr7s. This did not work. Even though an image was selected and saved, it is not displayed on mobile devices.
Hello,
Please provide a video with your steps.
Thank you!
Hi,
Here is the video: https://youtu.be/vL1qeAq9WQs
Hello,
In your video is loaded the responsive version, not the mobile theme version.
Also, as you can see here you have set background color and the image is behind the color -> https://i.imgur.com/Slah2Mj.png -> https://i.imgur.com/JlPrpql.png please change the opacity.
Thank you!
Hi,
I have adjusted the opacity but that did not change the image of the mobile menu.
See 1.png
I have changed the background of the mobile menu. See 2.png
The image does not appear to be changed. See 3.png
That is what I want to change. The site is https://www.springfieldfitlife.com/
We have cleared browser cache
There is no website cache
We have used multiple devices
We have tried it on phones in multiple geographic locations
we have used browser resolution websites
Hello,
There are two different sections.
So, after you set the responsive version you need to refresh to the page to upload the mobile theme version, please check this video https://www.screencast.com/t/M7ZFh5zHj8
Also, if you want to disable the mobile theme plugin, then you need to upload the image as I said in the first reply “please access Newspaper -> Theme panel -> Background -> Mobile menu/search background and change/remove the image from here https://www.screencast.com/t/ATV1Jr7s”
Thank you!
