i have an issue with my Newspaper theme version 11 i am not able to save the settings on the Newspaper theme panel basically the page keeps loading and nothings happens and setting never gets saved.
i already cleared the webpage cache, i checked the security plugins i also Re-installed the newspaper theme but nothing changes
can you please help me out on this one.
thanks in advance
Hello,
Please check this topic https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/ and let me know the results.
Thank you!
Hi. I have the same problem and i don’t know how to fix it. Your solutions didn’t work. Can you please tell me how to save settings in Theme Panel?
Thanks in advance!
Hello @novagreen!
The theme panel have a blue button save settings. If the Theme Panel is not saving the changes you made, please check if you have object cache on Backend: https://www.screencast.com/t/RGAmXzLoXpxw -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
This issue has been discussed already here too, please check this topic for more investigations: https://forum.tagdiv.com/topic/theme-panel-not-saving-4/
Please note that the changes from the theme panel are for the default template mostly and not for the cloud templates.
Hope that helps you!
Thank you!
Hey,
So I reached out to my host about admin-ajax.php and object cache possibilities and they checked them out. Apparently I needed to increase the memory limit and the pool buffer size on my server.
That just fixed the issue. Thanks.
