Hello, as you can see from this link: https://diventaunviaggiatore.it/ the homepage of my website have several problem.
This is happen after the update of the theme.
If I edit the page I see it like as usual, but in “live mode” I see so many problems.
Someone could help me please?
Hello,
I just checked your website and the problem that I saw is that your images/animations are not displayed. But those seems to be provided by a cache. Please be sure that you clear all the cache that you have.
If I understand correctly, when you edit the page in tagDiv Composer, the problem is gone, but, is this problem happening when you are logged in and you check the homepage (not in the theme builder)? Or only when you are not logged?
Thank you!
Hi, thanks for the reply.
I clear the cache several time (I’ve W3 Total Cache).
Just when I try to edit the page the problem gone.
If I logged in the website or not, doesn’t have affect on this problem.
And also it looks that this problem it’s only on the homepage. The other pages looks good.
Hello Bettina!
Thank you! It looks that nothing works. I’ve tried to deactivate the plugin, the deactivate the cache plugin and to check if everything was updated.
Could you do somethings about it?
Hello!
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
