Hi,
i want to insert a [shortcode] with tagdiv composer.
i try with html but it doesn’t work, so i check in the forum and i found one customer have the same problem and someoone of the support team answer him to try with the block text with title or text with column.
so i try and then when i press the button to edit the content it opens nothing.
i fire up the console and i saw some errors …
can you help me ?
error here : https://pasteboard.co/KDteCHjOrHWr.png
thanks
Hi,
403 forbidden means that your browser isn’t able to load the scripts up because your server isn’t allowing it. This is a hard one to solve. Because anything could be blocking the server. Hence 403 forbidden error is very vague.
First please try the steps from our guide -> https://i.imgur.com/DsqL32o.png -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ in case that this is not solving the problem:
– It can be a server permissions/ownership issue. If its a permission issue, it may tell you which file has incorrect permissions, so ask your host what’s going on. If you are using cPanel, the following tutorial has more information about the error log in cPane: How to view cPanel Error logs
– File permissions, you can follow the steps in the below article to learn how to modify your file permissions: How to change file permissions within cPanel https://codex.wordpress.org/Changing_File_Permissions
– Another possible cause could be a corrupt .htaccess file. Also check your .htaccess files for anything strange.
– make sure your server settings are not overriding the .htaccess file.
– Another possible cause could be changes to the server settings (accidental or otherwise). Check with your hosting provider.
Thank you!
Hello,
I see. Maybe there is an option from the plugin that is interfering, do you have the possibility to test the siteground-security options?
Also, I believe that you can use the option for exclude some files -> https://www.siteground.com/tutorials/sg-git/exclude-list/ so you can exclude the tagDiv Composer folder, or something like this.
Thank you!
