1. please check I am getting this error while going to edit header https://prnt.sc/CZUG7HYL_qJF
2. logos are set in header setting but not reflecting website https://prnt.sc/GE8aYfq8Mtfm
Hello,
1. This problem can appear from more situations. We made a guide with the most common cases that can appear-> https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, in case that the problem persist, please do a full backup for the website and contact us via email at contact@tagdiv.com and provide wp-admin and cPanel access. We’ll try to check the problem as soo as possible. Also include the link of this topic to identify you.
2. Those are not reflecting because you are using a cloud header and this can be edited only with tagDiv Composer. The theme panel settings are only from standard templates. If you do not use any of theme, I recommend to disable the tagDiv Standard Pack plugin.
Thank you!
please i can give you my system as remote – Anydesk (304816737) please help me to solve this problem. i am using Nginx
Hi,
Yes, you can provide temporary admin access. For this, please contact us via email at contact@tagdiv.com, provide the admin access, include the link of this topic to identify you and let us know if the problem persists only for specific pages or it is for entire website.
We’ll check and fix the problem as soon as possible.
Thank you!
