Footer Issue when using cloud template

Posted in: Newspaper
Post count: 21

I have an issue when using the cloud footer template.
The footer appears correctly when viewing the home page but on all other pages the footer losses its formatting and displays all in one column to the left of the page.
When I de-select the cloud footer template the footer appears correctly on all pages.

Any ideas ?

Ian

Post count: 27744

Hello Ian,

Please make sure you have set the footer template to global -> https://i.imgur.com/WaNMqny.png

Thank you!

Post count: 21

Hi Anamaria,

I have the footer set as global but the issue still exits and I have checked in multiple browsers.

When i view the cloud template for the effected pages in Tag Div composer they look correct.

Many thanks
Ian

Post count: 27744

Hi,

Please purge the cache a few times, also check if you don’t have an object cache -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ -> https://kinsta.com/blog/w3-total-cache/#object-cache.
Also, please provide the link to your website.

Thank you!

Post count: 21

Hi,

There are no caches on the site as it’s my staging copy.

I can give you the url but I need to create a login for you. How can i send you the login in private?

Many thanks
Ian

Post count: 27744

Hello,
If you want to contact us in private, you can do it via email at contact@tagdiv.com and provide the wp-admin and credentials.

Thank you!

Post count: 21

Hi,

I will email all the details via email.

Many thanks
Ian

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