tagdiv cloud library homepages template not deleting

Posted in: Newspaper
Post count: 27

Hello

I am editing my site design. But I’m having a lot of trouble with the tagdiv cloud library. I just downloaded a homepages template from tagDiv Cloud Library. Now I want to delete the template and return to my old design. But I can’t delete it. I have reviewed the articles you have published many times. But there is no global single post templates box on my homepage. I leave the screenshot below. Please help me solve this problem. I need you so much right now.

photo1

Thanks!

Post count: 21065

Hello @Edanur !

You can choose other template from that list and make it global by checking the box from the right side of the template name. Or you can choose a default template style from here: https://prnt.sc/ZU158_OxJmCU

Thank you!

Post count: 27

Hello @bettina!

The problem is that since there is no box to the right of the templates, I can neither see the templates nor make them global. In short, there is no global template box, unfortunately.

Thank you!

Post count: 21065

Hello @edanur !

Sorry. You can change or make it global from the Cloud templates also: https://prnt.sc/UN70px6emOE2

Thank you!

Post count: 27

Hello @bettina!

Unfortunately, the templates I uploaded do not appear here. And the templates I changed from here do not appear on my homepage.

photo1

Thank you!

Post count: 21065

Hello @edanur !

Please click here https://prnt.sc/d0LwqO6LgG-t and import the cloud homepage template again and make it global.

Thank you!

Post count: 27

Hello @bettina!

I am doing as you show but the template is not showing. And it doesn’t activate on the home page.

photo1

Thank you!

Post count: 21065

Hello @edanur !

We need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Post count: 27

Hello @bettina!

Thank you for your support. but my support period is over. and the support fee is too high for me due to the exchange rate difference. So can’t we solve the problem in a different way? I really need your help.

Thank you!

Post count: 21065

Hello @edanur !

It should work well as I described above. Please avoid using any untested plugins or cache plugins that may cause problems. Check the requirements here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

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