Problems with WPML

Posted in: Newspaper
Post count: 3
Beecreative_IT
#454217
Oct 10, 2022 at 4:09 pm

Hello many features of the theme do not work while the WPML plugin is active. Once deactivated, everything is displayed fine.

https://snipboard.io/NXBLhx.jpg

https://snipboard.io/gvDLOB.jpg

https://staging.matrix4design.com/design/

Post count: 35449
Calin
#454284
Oct 11, 2022 at 7:33 am

Hi,
The theme plugins are enabled?
Also, the WPML plugin is set like in our guide?
Normally if the tagDiv Composer is enabled and the WPML is set like in our guide there should be no problems.
Let me know the results!

Post count: 3
Beecreative_IT
#454335
Oct 11, 2022 at 10:59 am

The problem is not in the translations but in the compatibility with the theme. If I keep the WPML plugin active, it does not load the TagDiv settings correctly, as per attached screenshots.
is it possible to check our site?

Post count: 35449
Calin
#454384
Oct 11, 2022 at 4:09 pm

Hi,
Yes, we can check the problem, please contact us via email at contact@tagdiv.com, please provide wp-admin access and also include the link of this topic to identify you.
I believe that something is interfering, because for me is working correctly (maybe is plugin or a child theme).
We’ll check as soon as we can!
Thank you!

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