Hello
The problem is in tagDiv Composer. When I turn on the tagDiv Composer plugin, the load on the CPU increases to 100%. Even when there are 50 people on the site. When I turn it off, the CPU shows less than 10% load.
Please help solve the problem!
URL: yesasia.ru
P.S. Previously, the site had 2000 online and everything was ok. Now there are 20 people on the site and the CPU load is 24% =(
After 1 minute tagDiv Composer was activated
VIDEO: https://youtu.be/qDG254VlP3Q
from 3% to 100%
Hello,
In tagDiv Composer, there are almost all the features of the theme and when you disable the plugin, it’s like using a default theme without customizations and feature options.
It is also recommended that the theme not be used on a shared server, but on a dedicated one -> https://forum.tagdiv.com/requirements-for-newspaper/ because it needs a bit more resources than a default theme.
Now if you say that the problem only appeared with the update, then I suggest you make a backup and set the previous version to see if the site returns to normal.
If it returns to normal, it means that something from the new update affects you, in which case we would like to investigate this situation.
Thank you!
Hello, we are facing the same problem.
In the old version of Theme did not have this problem. What is the solution?
Hi mateusnds,
Do you have the Newspaper v12.1.1? Do you have tagdiv Composer, tagDiv standard pack, and tagDiv Cloud lIbrary enabled? If you do, then you’ll need to have a dedicated server too. Please try to use only the standard pack or cloud and see if the problem is still the same or is or is smaller.
Let me know the results!
Hello Calin.
Yes. I have v12.1.1, tagdiv Composer, tagDiv standard pack, and tagDiv Cloud lIbrary enabled.
VPS with 6 cores, 12 GB RAM and 160 SSD.
The problem started after I updated to version 12.
When I deactivate Composer the server goes back to normal, but when I deactivate composer, the site is broken.
I saw several people reporting the same problem here on the forum and I saw the team asking to send an email requesting support. I sent the email and I’m waiting for help, please, as this problem is crashing the site at random times and hurting our ranking.
There are also discussions on reddit with users saying that they only managed to solve the problem by buying another theme and abandoning the Newspaper, but I like the newspaper and I don’t want to change the theme. Hope you guys can check.
Hi,
If you sent an email, then we will take a look and reply to you as soon as possible.
Thank you!
Hello Ana.
Can you please confirm that you received my email? I sent it 5 days ago.
