Hi,
I’m running NP12 on my staging server for now in a Multisite environment (folder based).
It’s been working great.
Today I saw the notice to update to 12.3 so I did.
However when I wanted to install, nothing happens.
After that, I still get the blue update notification and the version shows me that I’m on 12.2
In the time machine it also list 12.3 though. Am I updated correctly and is the version number incorrect at the top, or is there a problem in time machine?
How and where do I change the permissions for files and folders in my multisite just for that site?
I’m using Defender Plugin as recommended. I’m on an A2 Turbo plan and also have WP Toolkit.
https://imgur.com/dKXrz8j
I looked in File Manager. At first glance it looks like all directories are already to 755 and all files to 644.
How to fix this?
Hello @chrisfoxatx!
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
How can I find out what is the real reason? I’m using an iPad for all of the content creation so constantly uploading updates manually is not a viable long term solution.
Hello @chrisfoxatx!
We can take a look at this and investigate it. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
