Critical slow down of my web after install new update

Posted in: Newspaper
Post count: 16

Hello,
today at night we updated the template to new version, but since that, server is going to slow down. There is lot of traffic (over 200.000 accesses in 30 minutes). Web now generates error 503 and loading time of any page takes 1 minute and more. Is possible to downgrade teplate or can you check it somehow?
My web is http://www.ceskozive.cz. We have average od 20.000 unique users per day. Until today everything worked well.

Post count: 21065

Hello!

Yes, you can downgrade it. We recommend that you always have the latest update of the theme and plugins in order to have access to the new features and fixes. I would gladly recommend you make a backup and update plugins and the theme via file transfer to the latest update: https://forum.tagdiv.com/how-to-update-the-theme-2/
Before updating, uninstall all the non-tested plugins with our theme. These are our tested plugins: https://prnt.sc/D8KITBstFWJy
Ask your host about those server errors too.

If the problems are still there, then please send an email to contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also, paste a link to this topic so we can easily identify you.
Let us know, and we will gladly assist you.

Thanks!

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