Issue with Tagdiv editor and mobile menu not working

Posted in: Newspaper
Post count: 1
sandeepb
#469411
Mar 14, 2023 at 3:31 pm

Hi team,

We are seeing the following issues on our blog. Could you please help us resolve these?

Issue 1: Tagdiv editor takes 4-5 minutes to load after clicking on the “Edit with TagDiv” button on the admin menubar.
Issue 2: Hamburger menu not working on mobile. You can check by opening https://abhibus.com/blog/ on a mobile phone.
Issue 3: Tagdiv Editor not loading options for Raw HTML element. Raw HTML element not loading options
Issue 4: Browser console error in tagdiv editor: Console Error
Issue 5: Save button is not showing properly. Reference: Save Button not working

My email is pradyu@cultnerds.io

Thanks,
Pradyumna

Post count: 27744
Anamaria
#469460
Mar 15, 2023 at 8:01 am

Hi Pradyumna,

Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache on website (also from your browser), and see the results.
If you use Wp Rocket, you can try to exclude the following files
/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
tdBlocksArray

Thank you!

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