Mobile version of website not loading

Posted in: Newspaper
Post count: 12

Hi there,

For whatever reason, when I view my website on my phone while logged in under my admin account, mobile view loads just fine. However, when logged out and viewing it as readers would, the content is stretched and not in mobile view. Why is that?

Home page: https://thegorillaposition.com/

Mobile view when logged in as admin:

Mobile view when logged out (how it shows for readers):

Example article: https://thegorillaposition.com/kayfabe-theater-the-boogie-woogie-man-plants-a-kiss-on-tony-schiavone/

Mobile view when logged in as admin:

Mobile view when logged out (how it shows for readers):

How can I fix this to where it shows the mobile view for everyone? I appreciate your help in advance!

Post count: 27744

Hello,

Did you use a plugin to optimize the css and js? Also, what plugin for the cache do you use?

Thank you!

Post count: 12

Hi, I don’t use a plugin to optimize the CSS and JS. I use WP Rocket for caching. I look forward to the steps I must undertake to rectify this issue.

Post count: 27744

Hi,

If you use Wp Rocket, you can try to exclude the following files
/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
tdBlocksArray
After clear the cache.

Thank you!

Post count: 12

This fixed the issue. Thank you so much!

Post count: 12

I spoke too soon. The front page of the site (https://thegorillaposition.com) is still showing the non-mobile version while on the phone.

I’m a novice when it comes to making tweaks like these, so can you kindly tell me precisely where in WP Rocket settings to exclude the following?

/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
tdBlocksArray

Post count: 27744

Hi,

Do you use a mobile page? or AMP plugin?

Thank you!

Post count: 12

Just a mobile page, not AMP plugin

Post count: 27744

Hi,

Can you please contact us via email at contact@tagdiv.com and provide temporary wp-admin and cPanelaccess to investigate and see if we can fix the problem?
Alos, the CDN access, if you use Cloudflare.

Thank you!

Post count: 12

I appreciate your help, Anamaria. I have just e-mailed contact@tagdiv.com, including temporary wp-admin and Cloudflare access for my site.

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