Incorrect author filter

Posted in: Newspaper
Post count: 6

Good morning,

There are some mismatches in the “More from the author” section, the articles that appear do not correspond to the author of the article that appears on the page. Here is an example of this.

If you look at the screenshot below, that’s exactly what it is. It’s in blue “more from the author”.

Can you give us a solution?

Example URL: https://revistainmobiliarios.sira.com/marketing-en-el-siglo-xxi/

In addition, we have problems with the featured image of the last book reviewed https://revistainmobiliarios.sira.com/libros/ . It is the only one that is not visible and we don’t know why.

Thank you,
Regards

  • This topic was modified 3 years by camdt.
Post count: 21065

Hello @camdt !

Please check the filter in the element’s settings from the TagDiv Composer. Remove it and add the image again. You need to choose also post format: standard: https://forum.tagdiv.com/featured-image-or-video/

Thank you!

Post count: 6

Thank you Bettina,

We have the filter author – Current author selected and still the content does not return well.

Any other solutions regarding this and the last book’s featured image not loading?
https://revistainmobiliarios.sira.com/marketing-en-el-siglo-xxi/
https://revistainmobiliarios.sira.com/libros/

Thanks!

Post count: 21065

Hello @camdt !

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Post count: 6

Thank you again.

I have done what you indicated and it doesn’t work. It keeps giving error.

We have deactivated all but tagDIV and we have also deactivated them all and then activated them one by one.

It still doesn’t work.

Post count: 21065

Hello @camdt !

We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic in order to identify you

Thank you!

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