Comment box does not appear in the article and some other errors

Posted in: Newspaper
Post count: 10

I’m using the Newspaper theme for some websites and have some problems:
1. Website https://phtechnews.com/ is having problems at the top and bottom of the website that I cannot fix (image attached below).
2. I installed the website https://xmenshealth.com/ but there are some items that do not appear in the website such as single article comments, reviews, stars for doctors…
Please support me. Thanks!
https://drive.google.com/file/d/1xlYAiPxbw7vTj1tVnTluCUGfELZMVYQ1/view?usp=sharing
https://drive.google.com/file/d/1QwjlwnZdxXhGLZN6FniJV5uWqEMF2vdo/view?usp=sharing
https://drive.google.com/file/d/1A_9AmhUJpl16hrGdy3tfhrmsfyvmuEqu/view?usp=sharing
https://drive.google.com/file/d/13bE6PUTYok1Z_pM9aSmt2lnVSeTB3trW/view?usp=sharing

Post count: 21065

Hello @ilisakpop99 !

Do you have comments? https://forum.tagdiv.com/enabledisable-comments/
A code in your frontend is appearing only when you have a plugin uninstalled when it should be installed, so instead of the code, it will display the element from that plugin.
Check in the Newspaper -> Plugins.

Thank you!

Post count: 10
Post count: 21065

Hello @ilisakpop99 !

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

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