Error at zones: 6(models) : 0(dom

Posted in: Newspaper
Post count: 3

I have this error displayed whenever I want to use the composer to edit the frontpage. Incidentally, it happens only on the frontpage. I have tried all the suggested tips but all to no avail. Please how do I handle it?

This is the error message:

Error at zones: 6(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

My site url is http://www.surprisinglagos.com.ng.

Post count: 27744

Hi,

Please tell me where it only appears on one page or the entire site? Did you add any code or elements from other plugins?
Also, for your error please check this topic https://forum.tagdiv.com/topic/error-at-zones-6models-7dom-the-model-does-not-match-the-content-current-3/

Thank you!

Post count: 3

I mentioned that it only appears on the frontpage. It works fine on category and single posts.

I have tried the suggestions on the link you sent to me and other suggestions from other customers and your staff.

Post count: 27744

Hi,

Please try to use a revision of the page then and check after if the issue persists.

Thank you!

Post count: 20

I have the same issue. It seems that it only appears on pages generated by WPML when I create the translated version of an existing page.

Post count: 20

My guess is it’s not because of the theme but because of WPML. What do you think ?

Screen shot : https://pasteboard.co/SrSG8f1OEdKP.png

Post count: 35449

Hi surplag, using an old revision of homepage didn’t resolve the problem? What I can suggest is to make a test, set a different page as homepage and try to edit the page that was set before as homepage and is if this is working (there were a few cases when only when the page was set as homepage this problem occurred).

Hi bduperrrin, I see, normally if all the settings for the WPML are set exactly like in this guide – https://forum.tagdiv.com/using-theme-translations-together-wpml/ then there should be no problems if you translate a page.
If you want we can take a look an see what can be the cause of this problem, if you agree, please make a full backup for your website and please contact us via email at contact@tagdiv.com and please provide temporary wp-admin access to the website and please include the like of this topic in email to can identify you faster.
Thank you!

Post count: 20

Thanks. I emailed you this morning.

Btw it seems that the issue is caused by WPML and its latest upgrade, not the theme, since I have an error 500 on all the translated pages (not only in editing, in viewing too) and the logs show it comes from the plugin.

Post count: 27744

Hi,

My colleagues will investigate by email, and tell you what can be done.

Thank you!

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