I am noticing that whenever I make a change to the theme panel, they are not taking affect. If I make a change (as an example, change the footer text) I save the changes, and all seems ok, but the changes I just saved are not being reflected. If I then refresh the theme panel, the changes that were just made and saved are reverted back to the state prior to the change/save.
I have three sites running the Newspaper theme (version 12.4) and they are all having the same issue.
Thanks
Hi Anamaria, here are the links to the three sites I manage, all of which are running version 12.4 and are experiencing the same issue with the theme panel changes not taking affect.
Please let me know if you would like me to provide you with temporary admin access.
watercanada.net
renewcanada.net
environmentjournal.ca
Thank you
Hi,
If the settings are not saved, please check the console https://i.imgur.com/0ex2unk.png -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/
Thank you!
Following up on this. This is hugely problematic for my client is asking for changes to all three sites which I cannot do because the Theme Panel does not save.
All you have told me is to check the console, which doesn’t help me at all. Check for what?? How can I fix this?
Please help.
Hi,
Check if you don’t have 403 or 404 errors in the console, as displayed in the link provided above. I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?
Thank you!
Thanks, I just sent the admin access to the contact@tagdiv.com email address.