Theme Panel Changes

Posted in: Newspaper
Post count: 39

I am noticing that whenever I make a change to the theme panel, they are not taking affect. If I make a change (as an example, change the footer text) I save the changes, and all seems ok, but the changes I just saved are not being reflected. If I then refresh the theme panel, the changes that were just made and saved are reverted back to the state prior to the change/save.

I have three sites running the Newspaper theme (version 12.4) and they are all having the same issue.

Thanks

Post count: 27744

Hi,

Please provide the link to your website.

Thank you!

Post count: 39

Hi Anamaria, here are the links to the three sites I manage, all of which are running version 12.4 and are experiencing the same issue with the theme panel changes not taking affect.

Please let me know if you would like me to provide you with temporary admin access.

watercanada.net
renewcanada.net
environmentjournal.ca

Thank you

Post count: 27744

Hi,

If the settings are not saved, please check the console https://i.imgur.com/0ex2unk.png -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/

Thank you!

Post count: 39

what am I checking the console for? That doesn’t tell me much.

Post count: 39

Following up on this. This is hugely problematic for my client is asking for changes to all three sites which I cannot do because the Theme Panel does not save.

All you have told me is to check the console, which doesn’t help me at all. Check for what?? How can I fix this?

Please help.

Post count: 27744

Hi,

Check if you don’t have 403 or 404 errors in the console, as displayed in the link provided above. I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

Post count: 39

Thanks, I just sent the admin access to the contact@tagdiv.com email address.

Post count: 39

Hi there, I believe I have figured out the issue. There seems to be a conflict with the MainWP plugin, which links the site to my MainWP dashboard.

If there is anyway of you letting me know if there is a fix for this I would appreciate it.

Post count: 27744

Hi,

Unfortunately, this plugin is not tested with the theme, but a solution is to deactivate the plugin during the changes.

Thank you!

Viewing 10 posts - 1 through 10 (of 10 total)
The forum ‘Newspaper’ is closed to new topics and replies.