Featured Image Not Loading on Mobile Device

Posted in: Newspaper
Post count: 3
Kdh8503
#481855
Jul 21, 2023 at 4:35 pm

Hi,

My featured images on my posts are not loading or showing up on mobile devices. Is there an easy fix for this?

http://skolsouth.com/life-in-the-fast-lane-addisons-speedy-arrival/

Featured Image Not Loading

Post count: 27744
Anamaria
#481862
Jul 21, 2023 at 5:02 pm

Hi,

I analyzed it, and you have used a plugin to optimize the css and images-> https://i.imgur.com/gr3vIlG.png. Please turn it off and check after.

Thank you!

Post count: 3
Kdh8503
#481865
Jul 21, 2023 at 5:14 pm

That worked! Thank you 🙂

Post count: 5
tkorman
#483466
Aug 10, 2023 at 7:49 am

I have a similar problem with Android devices, phone, and the tablet does not show images on front page
evcilcafe.com
bettabetta.com

Post count: 27744
Anamaria
#483482
Aug 10, 2023 at 9:02 am

Hi,

Please check if you have the necessary thumbs size enabled for mobile theme from Theme Panel-> Block settings. This can be found here: https://www.screencast.com/t/N18dR3qZrh -> https://forum.tagdiv.com/theme-thumbs/
The mobile theme requires the “265×198” and the “741×486” thumbnail sizes in order to show the featured images properly.

Thank you!

Post count: 5
tkorman
#483560
Aug 11, 2023 at 2:55 am

I updated and activated the necessary thumbnail sizes.
It worked on evcilcafe.com
but did not work on bettabetta.com then I adjusted all bettabetta.com settings to evcilcafe.com and it worked. Thank you

Post count: 27744
Anamaria
#483579
Aug 11, 2023 at 9:06 am

Hello,

I’m glad.

Have a great weekend!

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