cloud library suite update error

Posted in: Newspaper
Post count: 67

Hello,

My site is bio-potager.com

I did the latest Newspaper update which went smoothly.
Nevertheless, every day I receive a wordpress error alert on a file (see attachment). Thanks for your help

Sorry it’s in french.

error msg

https://bio-potager.com/erreur.jpg

Post count: 21065

Hello @zebu59 !

Deactivate ALL plugins except tagDiv ones, update the theme and plugins and see the changes.

Thank you!

Post count: 67

Hello

The problem is that I receive this email every 24 hours. I mean I can’t control instantly.
I will try to disable 24 hours but hey I have security plugins that are important to me (frequent attacks). Understand then that I cannot cut everything.
FYI, everything is up to date whether it’s wordpress, the theme and all the plugins.

Post count: 21065

Hello @zebu59 !

If you like, we can take a look at this and investigate it. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you

Thank you!

Post count: 67

Good morning,

It seems that my concern comes from an outdated plugin with the new version of newspaper. It would be color login customizer. I deactivate it for 24 hours and come back to you. I also posted on the author’s site (this plugin works after a return to newspaper 12.4).
I keep you informed.

THANKS

Post count: 67

Good evening,

I come back to you by testing the deactivation of my plugins and for the moment, I think I have the solution and I come to share it with the community.
The problem comes from a captcha plugin, once deactivated, I still received 1 error message but once uninstalled, I have nothing. It’s been 4 days.

Sorry for this late return, email I needed time to test. Thank you for your help.

Post count: 67

good morning

The message came back yesterday. I sent an email as you requested. I will come back to you for the community.

Viewing 7 posts - 1 through 7 (of 7 total)
The forum ‘Newspaper’ is closed to new topics and replies.