Like the answers says i cant save anything in the theme panel. It shows the saving, but when im looking again, nothing has been saved.
So i cant:
– Add my GTM tag on the website
– Add the instagram profile to my website.
Furthermore I cant:
– Post anything on my website, than I get this message:
– https://nolynskitchen.com/wp-admin/post.php (just a blank page)..
Do you have a solution for me?
My .htaccess file looks like this in the wp-content folder:
# BEGIN ShortPixelWebp
# The directives (lines) between “BEGIN ShortPixelWebp” and “END ShortPixelWebp” are
# dynamically generated, and should only be modified via WordPress filters.
# Any changes to the directives between these markers will be overwritten.
# END ShortPixelWebp
That cant be right?
Hello @Nolynskitchen !
Please check this topic: https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/ and let me know the results.
Thank you!
It doesnt do anything, it still disappears. At this point i can’t do anything with my site. I can’t upgrade the theme, i can’t publish a post, i can’t add my gtm.
i just see a blank page when i for example want to upgrade the theme. My website from the outside looks fine, nothing to see.
Is there any support to go on my website admin and see what is happening and how to make some changes that I have again a normal website? It’s so frustration..
Hello @nolynskitchen !
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
We will check the issue and try to help you!
Thank you!
I have send the e-mail
Hello @nolynskitchen !
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Thank you!
Hey Betina,
Your collegue solved one problem! I send him another e-mail, because if I want to add codes in the theme panel, it shows it’s saved. But after you change the page, the page doesnt show the code! Can you look into it?
