Hello,
I have two problems:
1. When i share on facebook, in preview i have image but when i share it took it logo image. I have this error in facebook debug:
The ‘og:image’ property should be explicitly provided, even if a value can be inferred from other tags
2. My home page is not updated only if i clear the cache. I dont use plugin or other thinks for cache.
Thx.
Hello!
1. Check this guide: https://forum.tagdiv.com/facebook-share/
2. Disable all the caching tools that you have and check again. Also, in the incognito window. Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Hello!
1. Done it’s working
2. I tested allready only with tagDiv and the same. I dont use plugin for cache.
Thx.
Hello!
Can you please provide an example? So, I can better understand where the issue is?
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
hello,
This look today : https://app.screencast.com/uw20BJJeDF9Q4
And this is after ctrl+f5 : https://app.screencast.com/7PzLQFchlJaKR
The home page not update until after ctrl+f5.
If you need i can provide admin
Thx!
Hello!
The main problem is the cache, right?
So, please uninstall all the caching tools that you are using.
Thank you!
Hello yes the problem is the cache but i dont use tools for caching.
Thx.
When tagDiv Composer is activated i have thins in health status :
We detected page caches by looking for an active page cache module, making three requests to the first page, and looking for several HTTP client cache response headers:
cache-control, expires, age, last-modified, etag, x-cache-enabled, x-cache-disabled, x-srcache-store-status, x-srcache-fetch-status.
2 client cache response headers detected: cache-control, expires
So its a problem in tagdiv Composer.
Hello!
The tagdiv Composer plugin has no cache. Please make sure you do not have any rules in the old plugins file that you’ve used. Or, you have never used any cache plugins?
If you do not use any cache plugin or any tools, then how you delete the cache to see the results? Please provide more information, so I can check the issue.
Thank you!
In the past i used litespeed cache, but i uninstalled it, delete from option all tables with lite speed and still caching. After i reinstalled the lite speed but the same problem.
Hello!
We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– provide more information (screenshots/video) about your issue
– a link to this topic in order to identify you
Thank you!
