Hi there, I am trying to create a “text with title” element in my home page and single page template.. When I try to edit the html text, it opens up WP Editor, but it keeps spinning and doesn’t get to the actual box where I can add text.. I let it sping for more than 10 mins and the editor still didn’t open and stuck at this box.. Pls assist, thanks..
https://www.shippingandfreightresource.com/wp-content/uploads/editor.jpg
Hi,
Please open the console and try to save something.
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.
Thank you!
Hi there.. I am not getting any timeout error or 403 or 404.. It just keeps spinning.. I added the below code in htaccess file as well and still no change..
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
Hello,
I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?
Thank you!
Hi Anamaria, this has been sorted.. You can close this ticket.. Thanks..
Hi, I’m having the same problem. I’m trying to use ““text with title” or “Column text” but the text editor doesn’t open, it keeps loading endlessly. Can you tell me how to fix the problem? Thanks
Hi,
Please try the suggestion from this topic https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/
Thank you!
I followed what was written in the post but the problem remains…
Hi,
What version of the theme do you have?
Contact us via email at contact@tagdi.com and provide the wp-admin access
Thank you!
Ok, I just sent the email.
I have the latest version of the theme (Version: 12.6.1 )
I await your news regarding the resolution of the problem, thank you
Hi,
You have denied code in htaccess https://eu.siteground.com/kb/403-forbidden-error/ please delete and check after.
Thank you!
