Just bought the theme, but as soon as I insert the envato purchase code and email address, the button goes in an endless loop and never stops. Already tried to stop firewalls, modsecurity, but it keeps to run in an endless loop and never stops.
What should I do at this point?
Hi,
Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
i was using php 8.1 and the wordpress folder is under a subdomain: emobilitytime.ch
that way I were not able to activate the theme.
So I reversed to php 7.4 and now the theme is activated correctly and all functions are working now.
Why doesn’t work in php 8.1?
Hi,
This is strange. Can you check the console when you try to activate the theme?
Thank you!
Hi,
actually I’ve already activated the theme without using php 8.1, so I cannot reproduce the problem anymore, but you should a more in depth testing over people that uses that version.
The thing is:
1. We have rewritten all wordpress files
2. we have cleared all Nginx proxy cache files
3. double checked all the php.ini configurations and wp-config.php files (the status section of the theme presented all results in green + all the settings where at least double of the recommended values)
4. using ftp we uploaded the latest version of the theme (before this removing via bash shell the entire Newspaper theme folder
5. using php 8.1 after double checking all was ok, we tried to register the theme, but the button was running in an endless loop, no matter what and the whole website has always running perfectly without ssl plugins for mixed contents (we already done via phpmyadmin all the double check that no URL has http content in it, the same way all the files, we double checked that any files has only http content in it > this is why we don’t use any http > https plugins)
6. After all the tests we decided to go back to php 7.4 as the problem doesn’t go away.
7. For your final tests, you should be able to reproduce the problem as like us we rewrited all the original wordpress contents (and double checked that the funcitons.php file contents was on it’s default content) …
You have now so many informations if you are going to investigate further, sry but I’ve invested already 6 hours in this matter and is far way too much time and effort for that I have not be payed for this …
Kind regards.
Hi,
We have done tests, and other customers also have not reported that they can’t activate the theme to the PHP version. If you have nginx, you need to set pretty links because sometimes this causes the issue https://cloudarcade.net/tutorial/pretty-url-on-nginx-server/ -> https://www.cyberciti.biz/faq/how-to-configure-nginx-for-wordpress-permalinks/
Thank you!
Don’t know if the suggestion works for a NGINX proxy cache too? I mean we are still using apache as the main webserver?
Am I missing something?
Hi,
I think so. We can investigate why you can’t activate the theme using PHP version 8.1. Can you do a staging where we can do tests? Please provide the staging and wp-admin and panel via email at contact@tagdiv.com
Thank you!
Hi,
sry but I don’t have so much time to do that. I hope you will be able to investigate further … But I’ll let you know as soon as I will switch to php 8.1 in order to check if the theme will continue to work or not …
I will write here a follow up in regard this matter.
Kind regards.
Hi cannot reactivate the theme on https://www.emobilitytime.ch
When I go and I click on activate using these data:
admin@emobilitytime.ch
Simply nothing happens …
Do you know why?
HI,
Is this problem happening when you are using only theme plugins, if yest try to set the permalinks on simple/play to see if is still happening, if not, set them back and recheck, if they problem comes back after you change the permalinks, then it will be need to contact your host to to help you set the pretty permalink.
Thank you!
