Purchased theme

Posted in: Newspaper
Post count: 23
Airane
#491979
Nov 11, 2023 at 12:12 am

Hello, I purchased your theme and updated it, but I’m facing numerous issues. Can you help me resolve them? The website is: agatamarota.com

Regards

Post count: 9544
simchris
#491982
Nov 11, 2023 at 2:16 am

Probably need to specify what issue you are having so the support team can assist (I don’t work here).

Post count: 21065
Bettina
#492107
Nov 13, 2023 at 12:05 pm

Hello @Airane!

Update WordPress, PHP, the theme and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/
Please provide more information about your issue.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

If you can’t handle it, then I can try to help you. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

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