Mobile menu not displaying on Apple iPhones

Posted in: Newspaper
Post count: 4
Ron
#492039
Nov 13, 2023 at 2:16 am

The site is https://prophecytracker.org/. Recently, on the mobile version of our site our menu being displayed on iPhones is not working properly. Whenever you click on the hamburger icon our mobile menu comes up and all the links work except Headlines. On Android phones, the page comes up but on iPhones, it brings up a blank page. I tried to include screenshots here but I can’t attach them. Please advise what we need to do. We had a old version of the theme (11) and upgraded to latest version 12 and then even trie to roll back to an earlier version of 12 but are having no luck.

Post count: 21065
Bettina
#492149
Nov 13, 2023 at 1:28 pm

Hello @Ron!

You should click and wait till the menu will appear. The site is slow, but the menu will load there. Update WordPress, PHP, the theme and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Post count: 4
Ron
#492243
Nov 13, 2023 at 6:59 pm

But it works fine on android phones only have this issue on Appple iPhones

Post count: 21065
Bettina
#492310
Nov 14, 2023 at 10:14 am

Hello @ron!

I’ve tested your website on the Apple iPhone in Google Chrome and Safari as well.
Everything works perfectly. Please clear all the cache or test it in an incognito window.

Thank you!

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