I am trying to upgrade my Newspaper theme from 11.5.1 to 12.62. I see there is an update available, but when trying to install the update, I get stuck on the screen that says: “Your themes are all up to date.”. I’m guessing this is because my license was over a year old.
I just purchased a new license, but not I’m not sure how to swap out the license. I unassigned the current license from my site, but don’t see an option to add a new license instead.
Hello,
Please let me know what issues you have after the update. Also, you do not need to buy a new license to do the update. Also, please check the console when you try to do the update.
If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases); in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
