Instagram images not appear

Posted in: Newsmag
Post count: 3

Hi i got a problem with the pic from Instagram.
You can see at unamamma.it , the column on the right has the Instagram fatch plugin, with everything but the images. They were there, until a couple of weeks ago.

Then they did not appear anymore.
In the console they are listed as “Failed to load resource: the server responded with a status of 403 ()”, and following the URLs they say “URL signature expired”.
So I tried to
– pump the php.ini
– pump the .htaccess
– disabling the cache
– revoking the access from the Instagram application, because the ‘revoke’ from Theme Setup is not working https://forum.tagdiv.com/instagram-widget/

but nothing worked out the problem.

Checking the area inside the TagDiv Composer, and changing setup, this appears “Error decoding the Instagram API json”.

Thanks

Post count: 35449

Hello,
I see that the images are converted in webp and there is no response for them – https://i.imgur.com/fxXlY9e.png so what I can suggest is if you are using some optimizing images, please try to exclude the Instagram images.
Thank you!

Post count: 3

HI, thanks for your response.

I disabled all the plugins for any kind of optimization. I deleted and did again the instagram box with TagDiv Composer, but now it’s just ‘Error decoding the Instagram API json’.

Any other idea?

Thank you

j

Post count: 35449

Hi,
Please disable and delete the tagDiv Composer after that reinstall the plugin from Newsmag > plugins and also try to remove and reconduct the Instagram in theme panel. Also, check the Instagram settings and make sure it is Business or Creator.
Thank you!

Post count: 3

Hi
as you suggested
– I disable and delete the tagDiv Composer
– I reinstalled the plugin from Newsmag > plugins

The ‘error decoding the Instagram API json’ message is still on the page https://www.unamamma.it/ .

I can’t remove the connection from Instagram in the theme panel, because the click on the ‘remove’ button of the them panel is disabled.

Any other ideas?

Thanks for your support

j

Post count: 35449

Hello,
Please contact us via email at contact@tagdiv.coma and please provide a temporary wp-admin access link – https://www.wpbeginner.com/plugins/how-to-create-temporary-login-for-wordpress-no-passwords/
Also, please include the link of this topic to can identify you.
Thank you!

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