Hi i got a problem with the pic from Instagram.
You can see at unamamma.it , the column on the right has the Instagram fatch plugin, with everything but the images. They were there, until a couple of weeks ago.
Then they did not appear anymore.
In the console they are listed as “Failed to load resource: the server responded with a status of 403 ()”, and following the URLs they say “URL signature expired”.
So I tried to
– pump the php.ini
– pump the .htaccess
– disabling the cache
– revoking the access from the Instagram application, because the ‘revoke’ from Theme Setup is not working https://forum.tagdiv.com/instagram-widget/
but nothing worked out the problem.
Checking the area inside the TagDiv Composer, and changing setup, this appears “Error decoding the Instagram API json”.
Thanks
Hello,
I see that the images are converted in webp and there is no response for them – https://i.imgur.com/fxXlY9e.png so what I can suggest is if you are using some optimizing images, please try to exclude the Instagram images.
Thank you!
HI, thanks for your response.
I disabled all the plugins for any kind of optimization. I deleted and did again the instagram box with TagDiv Composer, but now it’s just ‘Error decoding the Instagram API json’.
Any other idea?
Thank you
j
Hi
as you suggested
– I disable and delete the tagDiv Composer
– I reinstalled the plugin from Newsmag > plugins
The ‘error decoding the Instagram API json’ message is still on the page https://www.unamamma.it/ .
I can’t remove the connection from Instagram in the theme panel, because the click on the ‘remove’ button of the them panel is disabled.
Any other ideas?
Thanks for your support
j
Hello,
Please contact us via email at contact@tagdiv.coma and please provide a temporary wp-admin access link – https://www.wpbeginner.com/plugins/how-to-create-temporary-login-for-wordpress-no-passwords/
Also, please include the link of this topic to can identify you.
Thank you!