I have a specific problem with the my account page, as it loads in a strange and different way, for example from the my subscriptions page, and it still shows a 500 error on the page, could anyone help me? Have you ever seen anything like this?
The error happens only the tab Dashboard. The tab Account Details is working.
Account Details working: https://www.printfriendly.com/pdf-viewer/default-4e26271a6d00cd8d0c374cc078800b0c.png?ids%5B%5D=default-4e26271a6d00cd8d0c374cc078800b0c.png
Hello!
Check those guides: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ -> https://eu.siteground.com/kb/internal_server_error_500/
Let the host provider know about those issues as well, maybe he can guide you.
Thank you!
Thanks for your help Bettina, but I found the problem and it’s a real bug because I had to install the theme several times making several different configurations until I found the problem, and it’s simple, when I change the WordPress language to “Portuguese” the error happens, when I change it to “Brazilian Portuguese” the error does not happen, when I change it to “English” the error does not happen, that is, the theme is not prepared to receive the “Portuguese” language. For me there is no longer a problem as I can use the “Brazilian Portuguese” language. Thank you for your help.
Hello!
Strange! Can you please provide another screenshot link? Because this one doesn’t work.
Thank you!
Hello!
For me it works well when I load the Portuguese language.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
