When I scroll to the next page it shows me a 404 error. How I solve this?
Hello @RahulDasOp !
It seems to be a problem with your permalinks.
Do you use any plugins for redirections?
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Yes, the RankMath plugin for redirection…
Hello @rahuldasop !
If you deactivate the plugin, is the issue still there or not?
Thank you!
If I disable the plugin, the category page simply doesn’t open. By the way, I’ve created a new category page instead of using the ones provided by the theme upon installation; I’ve deleted those.
Hello @rahuldasop !
We can take a look, see exactly the issue and let you know what you can do there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
I am encountering an issue on my website. When users sign up, they are informed that a password will be sent via email. However, the email sent from WordPress contains a password creation link leading to my WordPress admin URL. Additionally, I am unable to locate any emails on my website.
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*There is a problem in tagDiv support to create a new topic**
Hello @rahuldasop !
Yes. Your users should have an account in your website dashboard under Users. The emails are sent by WordPress.
Thank you!
Hello @rahuldasop !
Disable the option “Anyone can register” form Dashboard -> Settings -> General.
Thank you!
I am encountering difficulties on my website as I am unable to locate the Register option; only the login button is visible. both mobile and desktop.
Hello @rahuldasop !
When you click on my account, it looks similar to this: https://app.screencast.com/eom2IZ5tGkH05
Check in an incognito window.
Thank you!
Hello @rahuldasop !
Make sure you have the latest update to the theme and plugins.
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please provide the credentials of your website via email in order to check the issue and try to help you.
Thank you!
There seems to be an issue with the theme of your newspaper, and I couldn’t locate a registration option on your demo website.
Hi,
You must have the option enabled “Anyone can register” box => https://www.screencast.com/t/CS3WbdwMR please go to Settings > General to have the register option.
Thank you!
