Failed to find TGM

Failed to find TGM and error updating.
Also losing cloud templates and Tagdiv Composer

Been having this issue each update, do I need to purchase a new license?

I dont think a screenshot would help to explain my issues in more detail.
In the welcome to Newspaper section under welcome tab it simply reads:
Fast start your Website – Failed to find TGM, Im guessing this is tagdiv Manager?

The actual issue I am having is when I update the theme to 12.6.3.
I lose half the update pack, I believe specifically Tagdiv composer, Tasdiv Library, and standard pack.

I have had to allow a tech on to upload the additional applications a few times in order to update the theme. I believe they thought a plugin was blocking some of the files.

Is this a known issue?

Is there a way around this like buying a new license, disable plugin or allow you on my site to view this process completely as wordpress dont know why its happening either.

Thanks in advance

https://app.screencast.com/6PRUSAVBFTJ20

I don’t work here; but generally best way to update is via FTP; unpack the ‘all files’ zip, then upload all the plugins (e.g., Tagdiv Composer, etc.) along with updated theme files.

That’s how I do it to avoid wonky gremlin issues!

Thats an awesome idea, thanks

Now how do I exactly do this lol
I have access and know how to use, do I just manually unpack those files in place of FTP files currently?

Thanks for your time