Hi
Yesterday, again client website was changed. Please check the below link:
https://prnt.sc/jp2Ovy3VCIvI
Last, time your team told me that you need to do this: “Please access Newspaper > Plugins and make sure you have the tagdiv plugins installed and activated.”
But, I already installed and activated on website. Please see the below link:
https://prnt.sc/A18ZA6WSE2Ss
Today, I restored the backup of the website but I need permanent solution of this issue. Please update me asap
Hello,
Seems there the page was edited in the editor, please try to use a revision of the page -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
Thank you!
no, please send me another alterenative
Hi,
Please check if you activated the tagdiv Standard pack plugin if the issue is resolved.
Have a great day!
Yes, it’s resolved.
I have client who want to update the theme. Current theme of Newspaper is 9.5 on this site: https://newsdesksblog.com/
and need to update this theme to latest version of newspaper theme i.e. 12.2 or 12.1 etc.
I don’t want don’t change anything and site will be working properly.
Is it is possible after purchasing theme so please let me know which steps I follow for this.
Hi,
If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
Ok.
Any plans for multiple sites?
Hi,
What for multiple sites?
Thank you!
I have two or four sites where I need newspaper theme so there is any plans for all sites
Hi,
You need to have a license for each website so you can update the websites after.
Thank you!
ok, The following themes are installed but incomplete showing this error on theme. Please see the screenshot
Hello,
Please use the main theme and check after.
Thank you!
I have already used main theme
Hi,
Please reinstall the theme again and check after.
Thank you!
how to reinstall the theme?
Also, guide me how to set limit of description. Please see the below link:
https://prnt.sc/3NNhMCEn1ckP
Hi,
We can take a look; please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Thank you!
you can guide me how to reinstall rather than send detail.
Also, please ready by previous message and update me.
Hi,
You can reinstall from here https://i.imgur.com/jCI2Mse.png and set the limit excerpt from here https://i.imgur.com/mY0uAxX.png
Thank you!
Ok, IF I reinstall the theme then site layout will not be changed
Hello,
Normally no. But you can do a backup for all files.
Thank you!
