Hi, I don’t know what is happening today to the NEWSpaper Theme, it doesn’t show pictures and a menu as well as reviews. everything was working fine. but today everything is destroyed. Please help. I did not install any new plugins or something.
Here is my website: https://www.chinesesmartwatches.com/
Hello @mouadeddouch!
Make sure you set the featured image for your posts in the right-side settings in the Gutenberg and not in the content. Please follow this guide: https://forum.tagdiv.com/featured-image-or-video/
Thank you!
how come?
it was working fine. but now no featured images, Menus, or even reviews are displayed. I want to cry please help
this problem happened only today
Hello @mouadeddouch!
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will check the issue and let you know what can be done there.
Thank you!
I have done this, but the problem is still there!
I have contacted tagDiv, when they will answer me?
why nobody is answering me? I’m really crying
Hello @mouadeddouch!
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Support Hours (GMT+3)
Monday – Friday:
8:00 AM – 17:00 PM
Thank you for understanding!
