Hello,
Please provide some screenshots and the link to your website. Also, please let me know what cache plugin you use. Maybe if you have the mobile theme plugin, you need to check in your cache plugin if there is this option to have a mobile cache, for example https://i.imgur.com/6b3cmCl.png
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
My website name is Techsable.com
After Buying this newspaper theme I am facing an issue with my mobile theme version even my latest when I open on PC, it opens as the mobile version.
Why this is happening?
check this latest article, it opens mobile version even on PC and it really bad
Hello installed the Insight AI theme but the comment feature isn’t working. Users can leave comments. How do i fix this ?
Hi,
This usually happens with cache plugins. If the cache plugin does not have mobile support, the mobile theme version can be delivered instead.
Also, please let me know what plugin you use for the cache now.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
@henryekeocha108 You need to add the Single Post Comments element in the single post template, and also, you have set to allow the comments on the posts, edit the post and in a post is a setting -> Discussion => https://www.screencast.com/t/EZhoy8Uj -> https://i.imgur.com/IgNyFa9.png
Thank you!