Dear Support Team,
I hope this message finds you well.
I recently purchased and installed the “Newspaper” theme on my WordPress site. However, I’ve encountered some significant issues that need your urgent attention:
Website Stuck: After installing the theme and attempting to import the demo layout, my website became unresponsive. It appears to get stuck during the import process.
High Resource Usage: Following the installation and demo import, my cPanel shows an unusually high usage of server resources. Specifically, the physical memory is getting exhausted, which is causing performance issues.
Could you please provide me with a solution to these problems? I would appreciate any guidance or steps I should follow to resolve this situation and successfully use the theme without overloading my server.
Thank you for your assistance.
Best regards,
Danish Abbas
Webmaster
The Financial daily
Hello Danish!
Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Check this thread: https://forum.tagdiv.com/topic/excessive-dom-size/
Thank you!
