Problem with Ajax categories dropdown

Posted in: Newspaper
Post count: 14

Hello,

We are using the newspaper theme in 5 of our websites that are hosted in one server, I noticed recently that the Ajax categories dropdown is not working, when you click it above the block, the changes of posts based on that category does not work. See screenshot please https://prnt.sc/ykG-PlSb4YdZ .

I already deactivated all plugins to see if it’s a conflict, also contacted our hosting company.. none of that helped.

I appreciate your help.

Thanks

Post count: 27744

Hello,

Please provide the link to your website. Also, what plugin for cache do you use?

Thank you!

Post count: 14

Hello,

Here is the website europeanbusinessreview.com

Using the super cache plugin, but like I mentioned I already deactivated all plugins and only left the default newspaper ones and that did not solve the issue. We have cloudflare also if that can help.

Thanks

Post count: 27744

Hi,

You have the fastest cache, not the super cache -> https://i.imgur.com/tcec4it.png. This plugin can cause issues.

Thank you!

Post count: 14

Hi Anamaria,

I mentioned we have around 5 websites here, all using the newspaper theme, fast cache or super cache or other cache plugin they have no affect, I already deactivated all plugins to see if there is any conflicts but the issue is remaining the same. I deactivated fastest cache on that one and I still have same issue.

Thanks

Post count: 27744

Hi,

The issue is caused by this plugin that you use, and there is an option to optimize the JS, which is why it is not working.
Also, if you delete a plugin, the object cache might remain, so you must also delete that file https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/.

Thank you!

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