Hello,
I’m trying to upgrade a website to the latest Newspaper theme, but have some issues with the header and post blocks on some pages. I’m guessing some elements are not available any more. How can I solve this?
Hello,
If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/
Thank you!
Hello again,
I think I completed every step you listed, and reinstalled all the tagdiv plugins.
The theme is updated, and I have come across these issues. I can’t edit the header which is not displaying the logo, the content doesn’t display, as you can see there are blocks of code visible.
Also the widgets are broken. The theme settings seem to be saved, visible in the last picture. Is there a way to repair the page quickly?
<img src=”https://ibb.co/NKCMv7T
https://ibb.co/Gx8Z1Sx
https://ibb.co/5RQMKtw
https://ibb.co/3ycX49v” alt=”Screenshots” />
I noticed the images links are not working, so I reuploaded
https://freeimage.host/i/dat6PdF
https://freeimage.host/i/dat6sea
https://freeimage.host/i/dat6LmJ
https://freeimage.host/i/dat6i5g
Hi,
The screenshots are not working, but please ensure you have the tagdiv composer, cloud, newsletter, and standard pack plugin installed and activated.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Thank you, I installed the standard pack but did not activate, now everything is working.
Thanks a lot.
Hi,
I’m glad.
Have a great day!
