Cannot Activate the theme

Posted in: Newspaper
Post count: 16

Getting error Envato API is down, please try again later. when trying to activate the theme.

What is the issue?

Post count: 21065

Hello!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/purcase-code/

Thank you!

Post count: 16

No Mixed content error in console

Post count: 27744

Hello,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email? Also, the license certificate.

Thank you!

Post count: 16

I had installed on my local machine. So you cannot access admin.
What might be the issue? What is the api that is executing while click on activate button?
May be our firewall is blocking that. If you can tell me the api call link I can try allowing it. Thanks

Post count: 16

Please update me what might be the issue?

Post count: 16

Can you please let me know what is the issue, why I can’t activate theme?

Post count: 16

Please let me know, I cannot activate theme.

Post count: 27744

Hello,

The issue differs from one user to another, so if it is local, unfortunately, we can’t help because we can not investigate the issue.
Please delete the cookies, cache browser, and check after.

Thank you!

Post count: 16

Managed to solve it. It was our firewall issue which was blocking. Thank you.

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