I can’t activate the theme even though I have the activation code, ther are enather method for activate the theme ?
Hi,
Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, if the theme can’t be activated, please check the console and see if there are message errors.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you!
I don’t think the error is generated by the mixed content, when I try to activate the key I get an error ‘Envato API is down, please try again later’
Hi,
We can take a look, so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login and the license certificate and purchase code.
Thank you!
Do I have to provide the admine domain and password for WordPress? also because I don’t have a cPanel available
Hi,
Yes, please provide access to WordPress.
Thank you!
Hello,
I can’t activate the key on my website for some reason. I have several keys, but I have not been able to activate the theme with any of them. I get the following error message: “Envato API is down, please try again later.” What could be the problem? Thanks for your help.
best regards,
Ilona
In the meantime, we did it.
Hi,
I’m glad that you managed to activate the theme.
Have a great week!
