Hello everyone,
We’re encountering a second issue today, again related to categories, which seems to be causing significant trouble.
We’re using Flex Block 1 and Slide across several pages, including our homepage. However, even when we select “all categories,” no articles are displayed on these pages, despite having published some test articles.
Do you have any insight on why this might be happening?
What’s confusing is that on some other pages, the same setup works fine, which makes this inconsistency particularly frustrating.
Additionally, we have a question regarding category management: we’d like to display subcategories, but we want the last subcategory name to be shown instead of the top-level or alphabetically first category. How can we achieve this?
Thank you for your help!
Best regards,
A
Hello,
I think the WPML causes the issue because you used a string transition, and you don’t have a cloud template for each language.
Please try the follow steps:
You need to translate the English (original language) the template for each language in part – https://i.imgur.com/CDmeHCf.png you should have them for each language cloud template – https://i.imgur.com/4agmUtg.png
A much simpler and faster alternative is to duplicate the cloud template you want to use in another language, edit it and select the desired language – https://i.imgur.com/z1CqgBo.png (edit the name) – https://i.imgur.com/dPX8ROs.png – https://i.imgur.com/Lc81IgP.png This method needs to be used to translate all cloud templates.
The pages are created with tagDiv Composer which is a page builder, when WPML is used it cannot translate everything that was built with the page builder and must be edited for each language separately. Please open the page in the editor and click on translate – https://i.imgur.com/TXH6y1c.png. After, if you duplicate the template, you can edit it to change the logo, menu, and whatever you want.
When you make the corrections, make sure you are on the page with the language you are editing, and if you use the cache, or object cache, please clear it.
Please check this topic https://forum.tagdiv.com/topic/missing-strings-on-wpml/
Thank you!
The original language of my website is French, does it still work?
Also, you mean that: Once I’ve duplicated all my templates, I can translate my articles “normally” like always with WPML? And so it works for all component like homepage, menu, category page etc.?
But how can you explain that by now there is this error message while we didn’t start translating anything? We simply set up WPML but didn’t start translations.
Indeed we weren’t in a translation issue but
1. an error message ONLY on top of category pages (categories are not translated)
2. an issue displaying articles from one category even by applying the correct filters
3. a question on how to display subcategories/sort by subcategories instead of primary category
Hello,
We can take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you
Thank you!
Hello,
Few questions:
– For credentials: can I use contact@tagdiv.com as email?
– We don’t have FTP – just so you know
Perfect!
neither cPanel…
Email sent with everything we have
When do you think you will be able to check on our website for this category topic?
Because I tried to duplicate single page template or even header and we cannot change the language affected to the template which means we have element we cannot edit on our articles pages or even header…
From what I noticed, we can select languages for the homepage so we were able to translate it properly.
However, for articles template or even header, when clicking on edit, we cannot modify the language as this section doesn’t appear.
And this is only a focus on translation.
We still have this issue with categories and way to filter it… which means we have 4 issues to solve at the moment:
1. translation issues
2. an error message ONLY on top of category pages (categories are not translated)
3. an issue displaying articles from one category even by applying the correct filters
4. a question on how to display subcategories/sort by subcategories instead of primary category
Note:
I think I’ve figure out how the templates translation works.
and error message disappeared from category pages.
Seems to be good for these 2 issues.
So I guess you can focus on the questions from my message:
“(…)
We’re using Flex Block 1 and Slide across several pages, including our homepage. However, even when we select “all categories,” no articles are displayed on these pages, despite having published some test articles.
Do you have any insight on why this might be happening?
What’s confusing is that on some other pages, the same setup works fine, which makes this inconsistency particularly frustrating.
Additionally, we have a question regarding category management: we’d like to display subcategories, but we want the last subcategory name to be shown instead of the top-level or alphabetically first category. How can we achieve this?
Thank you for your help!
Best regards,
A”
Hello,
So you managed to resolve the issue with the translation; I’m glad.
Related to the block on the homepage, maybe the block has an offset so that it will skip a number of posts; please check and remove it if there is https://prnt.sc/ud17t8
For the category management can you please provide an example and a screenshot?
Thank you!
Hello,
How can I do to send images here?
Best,
Hi,
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here
Thank you!
This issue was fixed. Thank you!
