Our site: https://shorturl.at/Fz3P6
Using Newspaper theme with tagdiv Cloud Library and tagdiv Composer enabled. We have customized the design of the site’s homepage, single post, pages, category, footer, header etc using cloud templates.
When we make these changes, they look great and can be seen by logged in users. However, non-logged in users cannot see the changes to the site.
We are using Cloudflare and Jetpack with our site. Manually purged the cache many times, tested on multiple devices, nothing seems to help. This is an ongoing issue that has been happening for weeks.
Please help – willing to pay for a quick resolution!
Hello!
Make sure you do not have an Object Cache enabled. You also need to disable the Rocket Loader. Follow this guide: https://forum.tagdiv.com/cloudflare-cdn/. Please disable the CDN temporarily and see if this is causing the issue.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic to identify you
I will check and try to help you as soon as possible!
Thank you!
